If I buy something from Liquidationlvl.ca, can I return it?

Yes (with just a few exceptions). We know that sometimes you buy something that doesn’t work out the way you had hoped, and for that reason we did our best to make a return policy that is helpful for you:

  • Online purchases: the return timeframe begins on the date of your order’s arrival
  • ALL Perfume & Cologne need to be unopened and in is original condition

Almost anything you buy from Liquidationlvl.ca can be returned within 30 days with the exception of a few items below.

Exceptions

There are a few exceptions you should know about, which are listed below:

Within 14 days

Computers, Tablets, Laptops, Monitors, Printers, Camcorders, Digital Cameras, GPS Units, Wearable tech, Video game consoles & handhelds, Video games, Computer Games, Cellphones

Within 30 days

Televisions, DVD players/recorders, home & portable audio systems, headphones, portable video players, telephones, products containing flammable components, tents, pools, air conditioners, mattresses, MP3 players/iPod/iTouch, prerecorded music, movies, software products, ink cartridges, air mattresses, breast pumps, drones with GPS function, outdoor power equipment, Perfume, Cologne.

Items that must be returned unopened

Video Games, Perfume, Cologne, Computer Games, Portable Video Players, Headphones & Portable Audio, Prerecorded Music, Movies, Software Products, Ink Cartridges, Disposable contact lenses, Air Mattresses, Breast Pumps, Drones with GPS function, Personal Care Items (Feminine care, hands and feet, incontinence, massage and spa products, men’s grooming, oral care and woman’s hair removal).

Final sale items

Liquidationlvl.ca Gift Cards, Third Party Gift Cards, Clearance items, Used items (mentioned as open box, unboxed, used or any terms linked to an open product).

REFUNDS

All refunds will be issued on the original payments.

Gift cards can’t be refunded.

We can issue credit card/gift card as a method of refunds for some exceptionnal case.

We do not refunds free gift. Any promotional items will be refunded at the price that you’ve paid.

If you have any inquiries or questions please email us at info@liquidationlvl.ca and for exceptionnal cases call 514-968-9096